All orders are processed within same day. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Overnight delivery is only available for orders with delivery addresses within the continental United States. We offer free shipping for purchases over $100 except Alaska, Hawaii, U.S. Territories and International orders.
American Soft Linen ships products worldwide. However, free shipping for purchases over $100 do not apply for international shipments.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
RETURNS AND EXCHANGES
Easy and complimentary refund or exchange, within 30 days
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.